Privacy Policy of vip777 – Your Data Always Protected

1. Introduction and Controller Identification

The vip777, accessible at vip777-vip.net, is the controller of personal data collected on this platform, pursuant to the General Data Protection Law (Law No. 13.709/2018 — LGPD). We are committed to being transparent about what information we collect, why we collect it, and how we ensure it remains secure while under our responsibility.

This policy applies to all vip777 platform users — including those who are simply browsing the site, those who have registered as players, and those who carry out financial transactions on the platform. We recommend reading this document in full before registering. In the event of a significant update, users will be notified by email at least 7 days in advance.

2. Personal Data We Collect

Vip777 collects different categories of personal data depending on how you use the platform. The main categories are listed below:

2.1 Registration Data

• Full name;
• CPF (Brazilian individual taxpayer registration number);
• Date of birth;
• Email address;
• Mobile phone number;
• Residential address (for identity verification when required).

2.2 Identity Verification Data (KYC)

• Copy of government-issued ID (front and back);
• Selfie with ID document (when requested);
• Proof of address in the account holder's name, issued within the last 90 days.

2.3 Financial & Transaction Data

• Pix key registered for withdrawals;
• Deposit and withdrawal history (amounts, dates, methods used);
• Betting and gameplay history on the platform.

Vip777 does not store full credit or debit card details — card transactions are processed by PCI-DSS certified payment gateways that do not pass sensitive card data to our platform.

2.4 Usage & Browsing Data

• IP address and approximate location;
• Device type and operating system;
• Browser used;
• Pages visited and time spent;
• Clicks and interactions within the platform;
• Cookie and similar technology information (detailed in section 6).

3. How We Use Your Personal Data

The data collected by vip777 is used for the following purposes:

Vip777 does not use your data to build discriminatory profiles or for automated decisions that produce significant legal effects without a human review option.

4. Legal Basis for Processing

Every data processing activity carried out by vip777 is grounded in one of the legal bases set out in the LGPD. The main ones are:

• Contract performance — to process registrations, financial transactions, and the delivery of platform services;
• Legal obligation — to comply with Brazilian legal requirements, including anti-money laundering legislation (Law No. 9.613/98) and Banco Central do Brasil regulations;
• Legitimate interest — for fraud prevention, platform security, and service improvement, provided this does not override your fundamental rights;
• Consent — for sending marketing communications by email or mobile, which can be revoked at any time in your account settings or by contacting support.

5. Data Sharing with Third Parties

Vip777 does not sell your personal data to third parties under any circumstances. Information is shared only in the following situations:

5.1 Operational Partners

We share only the data strictly necessary with partners who help us operate the platform, including:

• Payment gateways — to process transactions via Pix, boleto, credit or debit card, Mercado Pago, and PicPay. These partners only have access to the data required for the transaction and operate under confidentiality agreements;
• Game providers — such as Pragmatic Play, NetEnt, PG Soft, and Evolution, which receive session identifiers for game functionality, without sensitive data such as CPF or full financial details;
• Support platforms — live chat and customer service management tools, which receive only the data necessary for the support interaction.

5.2 Competent Authorities

Vip777 may disclose personal data when required by law, regulation, court order, or request from a competent authority — including the Banco Central do Brasil, the Receita Federal, and public security authorities. In such cases, vip777 discloses only the data specifically requested and notifies the user whenever legally permitted.

6. Cookies and Tracking Technologies

Vip777 uses cookies and similar technologies to improve your experience on the platform. The types of cookies used are:

• Essential cookies — required for the platform's core functionality, such as keeping the user session active after login. They cannot be disabled without affecting how the site works;
• Performance cookies — collect anonymous data on how users interact with the platform, helping identify usability issues and improve overall performance;
• Functionality cookies — remember user preferences such as language, display settings, and favorite game, personalizing your experience so you don't have to reconfigure everything on each visit;
• Marketing cookies — used only with your consent to display relevant content. They can be disabled in your browser settings or in the platform's cookie preference center.

You can manage your cookie preferences at any time in your browser settings. Disabling essential cookies may prevent certain parts of the vip777 platform from functioning properly. Any third-party cookies that may be present are the responsibility of their respective providers and are governed by their own privacy policies.

7. Data Retention & Deletion

Vip777 retains your personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the following timeframes:

• Active account data — retained for as long as the account remains active on the platform;
• Financial transaction data — retained for a minimum of 5 years after the transaction, as required by Brazilian anti-money laundering legislation;
• Identity verification data (KYC) — retained for up to 5 years after account closure;
• Customer support data — retained for 2 years after the ticket is closed;
• Browsing data and performance cookies — retained for up to 13 months.

Once retention periods expire, data is anonymized or securely deleted. When a user requests account deletion, data that does not need to be kept for legal compliance purposes is deleted within 30 calendar days of confirmed account closure.

8. Data Security

Vip777 employs a comprehensive set of technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure:

• 256-bit SSL encryption on all communications between the user and the platform;
• Password storage using cryptographic hashing (never in plain text);
• Role-based access controls — each team member can only access the data required for their specific role;
• Continuous monitoring for unusual access attempts and brute-force attacks;
• Two-factor authentication available for all users;
• Periodic security audits conducted by both internal staff and external specialists;
• Security incident response plan with notification to the National Data Protection Authority (ANPD) and affected users within the timeframes required by the LGPD.

In the event of a security incident that may pose a significant risk or harm to you, vip777 will notify the affected user by email within a maximum of 72 hours of confirming the incident, as required by the LGPD.

9. Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights that vip777 is fully committed to upholding:

To exercise any of these rights, contact vip777 via 24/7 live chat or by email at suporte@vip777-vip.net. Requests are processed within up to 15 calendar days from receipt, as established by the LGPD. For requests that require identity verification, we may ask for additional documentation before proceeding.

10. Minors

The vip777 platform is intended exclusively for individuals aged 18 and over. We do not intentionally collect personal data from individuals under 18. If we identify that a minor has created an account on the platform, the account will be immediately suspended, all collected data will be deleted, and any financial transactions carried out will be reviewed in accordance with applicable legal procedures.

If you suspect that a minor has created an account on vip777, please contact us immediately at suporte@vip777-vip.net. We take this matter with the utmost seriousness and employ active age verification mechanisms at the point of registration.

11. International Data Transfers

Some of our operational partners — such as game providers and support tools — may have servers located outside Brazil. When this is the case, vip777 ensures that international data transfers are carried out with appropriate safeguards, in accordance with the LGPD's provisions on international transfers, including:

• Standard contractual clauses requiring a level of protection equivalent to that provided under the LGPD;
• Transfer only to countries or international organizations recognized by the ANPD as providing an adequate level of protection;
• Data minimization — only the information strictly necessary is shared internationally.

12. Changes to This Policy

Vip777 may update this Privacy Policy to reflect changes in our practices, Brazilian legislation, or regulatory requirements. When material changes are made, you will be notified by email at least 7 days in advance before the new conditions take effect.

The current version of this policy will always be available on this page, with the last updated date shown at the top. Continued use of the platform after the effective date of any changes indicates acceptance of the new terms. If you do not agree with the changes, you may close your account before the effective date — your available balance will be paid out via Pix to the registered account holder.

13. Contact, DPO & Data Protection Authority

For any questions, rights requests, or complaints regarding the processing of your personal data by vip777, please reach out through the channels below:

• Live chat — available 24 hours a day, 7 days a week, directly on the platform;
• Email — suporte@vip777-vip.net with a response time of up to 2 business days for general inquiries and up to 15 calendar days for the formal exercise of rights.

If you are not satisfied with our response, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the authority responsible for overseeing LGPD compliance in Brazil.